Insurance Shawnee

Tim Waltrip: Allstate Insurance

Insurance Shawnee
Great Low Rates on Auto, Home, and Life Insurance

Address
19705 W 65th Ter
Place
Shawnee, KS   66218 
Landline
(913) 962-0400
Fax
(833) 427-1753
E-Mail
[email protected]
Facebook
366992870148271
Video
www.youtube.com
Website
agents.allstate.com
Reservations
agents.allstate.com

Description

I am a second generation Allstate agent and lifelong KC Metro resident. I love helping customers realize their dreams through managing their risks and helping them save for their retirement.

Keywords Allstate, Allstate Insurance, Insurance, Insurance Agent, Car Insurance, Auto Insurance, Homeowners Insurance, Home Insurance, Life Insurance, Car Insurance Quotes, Auto Insurance Quotes, Home Insurance Quotes, Life Insurance Quotes.

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Opening hours

Saturday

  • Bob Pfromm

    Personal Financial Representative

    Robert (Bob) Pfromm began his journey in the insurance industry in 2013, bringing a wealth of knowledge and experience to his role. He joined Tim Waltrip’s Agency in 2017 as an insurance representative, where he excels in helping customers navigate their financial paths. Bob is multilingual, speaking English, Spanish, and some Portuguese, allowing him to connect with a diverse range of customers and provide assistance that resonates with their unique backgrounds and needs. What Bob enjoys most about his work is the opportunity to personally connect with people, assisting them in determining how to achieve their financial goals. He finds immense satisfaction in helping customers strategize and take actionable steps towards their aspirations, making each interaction meaningful and impactful. Outside of his professional life, Bob is a Master SCUBA Diver, showcasing his adventurous spirit and love for the ocean. He also has a passion for building and remodeling, often applying his creativity and skills to home projects. Whether he's underwater exploring or working on a new renovation, Bob approaches life with enthusiasm and dedication, continually striving to improve himself and help others along the way.

  • Jeremy Schafer

    Director of Enterprise Systems & AI Integration

    Jeremy Schafer, Director of Enterprise Systems & AI Integration, has been representing Allstate for over 20 years. He has held many positions in the Agency: customer service, sales, agency manager, and agency owner. He owned his own Agency for 20 years before merging with Modern Consulting, Inc. and taking on his new leadership role in 2022. He has lived in Olathe for over 40 years, graduated from Olathe South, then got his degree in Business Administration/Leadership from Kansas State University. Jeremy has two girls and is very active in the community with a focus on Big Brothers Big Sisters Kansas City and the Kansas School for the Deaf. Jeremy loves to be outdoors and is always very active. He does adventure racing whenever he can but will sign up for just about any kind of race or challenge.

  • Grayson Handel

    Senior Licensed Sales Professional

    Grayson Handel is a dynamic individual who found his passion in the insurance industry in 2021. Grayson joined Tim Waltrip's Agency in 2022 and works as a Licensed Sales Professional. He offers a wide range of Allstate insurance products including Home insurance, Auto insurance, Renters insurance, Umbrella insurance, Condo insurance, Boat insurance, Motorcycle insurance, and more! His favorite aspect of the job is the camaraderie he shares with his coworkers, fostering a collaborative and supportive work environment. Before venturing into insurance, Grayson made a name for himself on the football field, playing college football at Pittsburg State. His athletic background instilled in him a strong work ethic and determination, qualities that he brings to his sales career. Outside of his professional pursuits, Grayson maintains a passion for health and fitness. He dabbles in weightlifting and exercise, prioritizing his physical well-being and enjoying the challenge of pushing his limits. On and off the field, Grayson Handel embodies the spirit of a driven professional and a valued teammate with his devotion to teamwork, commitment to excellence, and passion for fitness.

  • Wendy Murry

    Director of Service

    Wendy Murry is a seasoned professional with extensive experience in the insurance industry. Commencing her career in 2008, Wendy joined Tim Waltrip’s Agency in 2017 as the Director of Service, bringing her knowledge of customer service and insurance operations to the team. Fluent in English and proficient in French, Wendy's linguistic skills enable her to effectively communicate with a diverse range of customers and colleagues. For Wendy, the most rewarding aspect of her job is helping see that customers have the correct protection for their families. With a deep understanding of insurance products and a dedication to customer satisfaction, Wendy takes pride in providing personalized assistance and support to each individual she serves. Beyond her professional pursuits, Wendy has a passion for country music and has a background as a semi-professional water skier. Her love of music and sports reflects her active and vibrant personality outside of work. Wendy Murry embodies the spirit of a compassionate and knowledgeable insurance professional with her commitment to customer service, linguistic proficiency, and diverse interests.

  • Angie Nash

    Senior Licensed Sales Professional

    Angie Nash is a seasoned professional with a passion for serving customers in the insurance industry. With nearly two decades of experience, Angie began her career in 2005 and joined Tim Waltrip’s Agency in 2022, where she excels in sales. Focusing on a wide array of insurance products including home insurance, Auto insurance, Renters insurance, Umbrella insurance, Condo insurance, Boat insurance, and Motorcycle insurance, Angie is committed to providing customers help with comprehensive coverage tailored to their specific needs. Fluent in English and proficient in Spanish, Angie's language skills allow her to effectively communicate and connect with a diverse customer base. For Angie, the most rewarding aspect of her job is building relationships with customers and collaborating with her team. With a strong emphasis on customer service and teamwork, Angie takes pride in fostering positive connections and delivering exceptional service. Outside of work, Angie is a devoted mother to three children; her son, aged 20, and her two daughters, aged 16 and 9. She cherishes her time spent with her family and enjoys creating lasting memories with them. An avid traveler, Angie's favorite destination thus far has been Costa Rica, where she immersed herself in the natural beauty and vibrant culture of the country. In addition to her commitment to customer satisfaction and her love for family and travel, Angie Nash embodies the spirit of a compassionate and dedicated insurance professional, valued by both colleagues and customers.

  • Cody Hallstrom

    Director Of Sales

    Cody Hallstrom is a seasoned insurance professional with a wealth of experience and knowledge in the industry. His journey began in 2005 when he joined Allstate, marking the beginning of his insurance career. Over the years, Cody excelled in his role and transitioned to become an agency owner in 2008, where he continued to make significant contributions to the field. In 2023, Cody embarked on a new chapter in his career by joining Tim Waltrip’s Agency as Director of Sales. With his extensive background and leadership skills, Cody plays a pivotal role in assisting the sales team towards success. One of Cody's favorite aspects of his job is the positive work environment and the opportunity to support his team in achieving their personal goals. Whether it's providing mentorship, assistance, or resources, Cody is dedicated to helping his colleagues thrive and excel in their roles. Outside of work, Cody enjoys spending quality time with his family and friends, often vacationing together to create cherished memories. He also has a passion for hunting, finding solace and adventure in the great outdoors. A compassionate leader and a valued member of the insurance industry, Cody Hallstrom is dedicated to his team, loves his family, and is passionate about the outdoors.

  • Grady Waltrip

    Technology, Facilities & Onboarding Manager

    Grady Waltrip is a dynamic and passionate insurance professional who found his calling at the agency in 2021. Focusing on sales, Grady offers a comprehensive range of insurance products, including Home insurance, Auto insurance, Renters insurance, Umbrella insurance, Condo insurance, Boat insurance, Motorcycle insurance, and more. Grady's most enjoyable aspect of his job is the vibrant culture cultivated within the agency. Fostering a supportive and collaborative environment, Grady thrives in the camaraderie shared among his colleagues, making each day at work fulfilling and enjoyable. Beyond his professional pursuits, Grady leads an active lifestyle. With the ability to dunk a basketball on occasion, Grady showcases his athleticism and skill on the court. Additionally, Grady is a proud pet parent to a two-year-old boxer puppy, who brings joy and companionship to his life. Hailing from a family with a rich tradition in the insurance industry, Grady is a third-generation Allstater, carrying on the legacy of excellence and service established by his predecessors. With this heritage, Grady brings a ton of knowledge and experience to his role. Grady Waltrip is a committed insurance professional and valued member of the agency team with a commitment to customer satisfaction, love for his furry companion, and respect for family traditions.

  • Breahanna (Breezi) Porras

    Training & Development Manager

    Breahanna Porras is a dedicated professional who found her passion for customer service in the insurance industry. Joining the agency in 2021 as part of the customer service team, Breahanna excels at providing exceptional support and assistance to customers. In 2026, Breezi was promoted to Training & Development Manager utilizing her years of experience to better the entire Service Team in supporting customers. Breahanna's most fulfilling aspect of her job is the opportunity to work alongside a diverse and supportive team. Building strong relationships with her colleagues brings her joy and enhances her overall work experience. Outside of her professional endeavors, Breahanna is a devoted mother to an amazing little boy. Her son brings immense joy and fulfillment to her life, and she cherishes every moment spent with him. In her free time, Breahanna enjoys working on cars. Whether it's tinkering under the hood or performing routine maintenance, she finds relaxation and satisfaction in working with automobiles. As a customer-focused, family-oriented, and auto enthusiast, Breahanna Porras embodies the spirit of a compassionate and multi-talented professional.

  • Eric Turner

    General Manager - Finance & Operations

    Eric Turner is a seasoned professional with extensive experience in the insurance industry. Joining the agency in 2011 as the Director of HR/Finance, Eric brings his knowledge of human resources and finance to the team. Fluent in both English and American Sign Language (ASL), Eric's linguistic skills enable him to effectively communicate and connect with a diverse range of colleagues and customers. For Eric, the most fulfilling aspect of his job is witnessing the growth and development of each individual on the team. As a dedicated leader, he nurtures talent and empowers team members to reach their full potential. Outside of his professional pursuits, Eric finds peace and joy in the great outdoors. Whether it's jumping on his bike and immersing himself in nature or enjoying the serenity of his surroundings with headphones on, Eric values moments of tranquility and reflection. The true joys in Eric's life are his family. With a loving wife, five children, and four grandchildren, Eric cherishes every moment spent with his loved ones, creating cherished memories and building lasting ties. A passionate sports enthusiast, Eric proudly supports the Chiefs, Royals, and Sporting KC, cheering on his favorite teams with enthusiasm and pride. As a compassionate leader and valued member of the insurance industry, Eric Turner is dedicated to professional development, loves nature, and works hard for his family and community.

  • Lindee Shay

    Customer Service Representative

    Lindee Shay is a seasoned professional with a background in sales, bringing her knowledge and passion for customer service to her role at Tim Waltrip’s Agency. Joining the insurance industry in 2014, Lindee found her calling at the agency in 2023, where she serves as a valuable member of the customer service team. With her extensive sales experience, Lindee understands the importance of building strong relationships with customers and providing exceptional support. Her favorite aspect of the job is the satisfaction she feels when she has made a positive impact on someone's life. Whether it's assisting a customer with a policy question or resolving an issue, Lindee takes pride in each interaction leaving the customer happy and satisfied. Outside of her professional pursuits, Lindee enjoys spending time with her loved ones and pursuing her interests. Whether it's exploring new places, trying out new hobbies, or simply relaxing at home, Lindee cherishes every moment she gets to spend with family and friends. Dedicated to customer satisfaction, committed to excellence, and genuine in her desire to help others, Lindee Shay embodies the spirit of a reliable insurance professional.

  • Steve Wilson

    Commercial Specialist

    Steve Wilson is a seasoned insurance professional with four decades of experience. Beginning his career in 1980, Steve has witnessed the evolution of the insurance landscape and honed his knowledge to become a reliable Commercial Specialist. Joining Tim Waltrip’s Agency in 2022, Steve brings his extensive knowledge and skill set to the team. He focuses on all types of Commercial insurance. With a keen understanding of businesses' unique needs and challenges, Steve is dedicated to helping to providing comprehensive coverage options tailored to each customer’s specific requirements. Despite his successful insurance career, Steve's passion extends beyond the boardroom. He fondly recalls a summer spent working as an archaeologist, immersing himself in the study of ancient civilizations and uncovering artifacts from the past. This experience not only enriched his understanding of history but also instilled in him a sense of curiosity and discovery that he carries with him to this day. A native Texan, Steve has deep roots in the Lone Star State. He shares a connection with country music icon George Strait, having attended college together. This unique bond adds a fascinating dimension to Steve's life story, highlighting his diverse experiences and connections. Tim Waltrip's Agency is fortunate to have Steve Wilson as a member of our team who embodies the spirit of a reliable insurance professional, passionate about exploration, and deeply connected to the community.

  • Joe Welsh

    Senior Licensed Sales Professional

    Joseph Welsh is a dedicated insurance professional with a passion for building meaningful connections and providing tailored coverage options to customers. Joining Tim Waltrip’s Agency in 2021, Joseph serves as a valued member of the sales team. He focuses on a wide range of insurance products including Home insurance, Auto insurance, Renters insurance, Umbrella insurance, Condo insurance, Boat insurance, Motorcycle insurance, and more. For Joseph, the most fulfilling aspect of his job is the opportunity to connect with customers on a personal level. By understanding their unique needs and preferences, Joseph can offer coverage options specifically tailored to each customer, helping them have the protection they need for their insurance needs. Recognizing insurance as one of the most significant expenses individuals face each year, Joseph is dedicated to providing transparent and informative assistance to customers. By empowering them with knowledge, Joseph helps customers make informed decisions about their coverage, enabling them to achieve confidence knowing they are choosing adequate protection. Outside of his professional pursuits, Joseph enjoys cooking and watching sports. Whether he's whipping up a delicious meal in the kitchen or cheering on his favorite teams, Joseph finds joy in these activities that allow him to unwind and relax. As a reliable insurance professional, Joseph Welsh embodies the spirit of a respected member of Tim Waltrip's Agency team, committed to customer satisfaction and personalized service.

  • Jack Weixeldorfer

    Senior Licensed Sales Professional

    Jack Weixeldorfer began his journey in the insurance industry when he joined the agency at the Shawnee Office in 2024. As a Licensed Sales Professional, Jack thrives on the opportunity to build and nurture relationships with customers, providing the right insurance options tailored to their needs. Jack's enthusiasm for his role is driven by his passion for connecting with people and helping them safeguard their future. He takes pride in providing excellent customer service and fostering reliability through every interaction. Jack is an alumnus of the University of Missouri, where he developed a strong foundation and a commitment to excellence that he carries into his professional life. Outside of the office, Jack is a devoted sports fan. Whether it's football, basketball, or any other game, he loves attending sporting events and soaking in the energy and excitement of the crowd. Jack Weixeldorfer’s blend of professional dedication and personal passion makes him an invaluable asset to the agency team. His commitment to building meaningful customer relationships and his love for sports bring a unique and vibrant dynamic to his role as a Licensed Sales Professional.

  • Melanie Sanchez

    Retention Specialist

    Melanie Sanchez embarked on her insurance career when she joined Tim Waltrip’s Agency at the Shawnee Office in 2024. As a Retention Specialist, she brings a unique skill set to the team, being fluent in both English and Spanish. This bilingual proficiency allows her to connect with and assist a broader range of customers effectively. Melanie's favorite aspect of her role is the enriching company culture at Tim Waltrip’s Agency. She appreciates the friendly and supportive environment, where team members encourage each other to grow and succeed. She also cherishes the opportunity to build strong, lasting relationships with customers, providing them with the attentive and personalized service they deserve. Outside of work, Melanie has a passion for graphic design and enjoys diving into new hobbies, always eager to learn and explore new creative outlets. Her love for sweets, driven by a big sweet tooth, often leads her to try various delightful treats. Melanie Sanchez’s enthusiasm for customer service, combined with her creative interests and bilingual capabilities, make her a valued and versatile member of the Tim Waltrip’s Agency team. Her ability to foster positive relationships and her commitment to personal and professional growth set her apart as an exceptional Retention Specialist.

  • Ryan Smarr

    Personal Financial Representative

    Ryan Smarr embarked on his career in the insurance industry in 2001 and has since amassed a wealth of experience and knowledge. In 2022, he joined Tim Waltrip’s Agency as an Personal Financial Representative, where he focused on creating tailored financial strategies for customers. Although he primarily speaks English, Ryan collaborates closely with the agency's team of translators to effectively communicate with Spanish-speaking customers, helping everyone feel supported and understood. Ryan has developed a comprehensive process that assembles all the necessary components for a solid financial future, recognizing that each customer's situation is unique and requires a personalized approach. His favorite part of the job is getting to know customers and assisting them through this process, finding joy in the variety and challenges that each day brings. Outside of work, Ryan is an avid sports enthusiast who enjoys the outdoors, especially spending time at the lake. He is also the oldest of four brothers, all of whom share the unique distinction of being born on the 28th day of different months, and all naturally! This fun fact about his family highlights Ryan's appreciation for individuality and the special moments that life has to offer.

  • Hayden Falkner

    Customer Service Representative

    Hayden Falkner began his insurance career in 2024 then joined Tim Waltrip’s Agency as a Customer Service Representative later that year. He focuses on servicing Home insurance and Auto insurance, helping customers navigate their coverage options. Hayden’s favorite part of his job is informing customers about their policies, helping them fully understand what their insurance does for them and how it protects their needs. In his free time, Hayden enjoys designing and programming his own applications, blending creativity with technical experience. He is also passionate about learning Japanese and has been studying the language for over a year, with plans to continue. His attention to detail, curiosity, and commitment to customer satisfaction make him a valuable member of the team.

  • Ronnie Newman

    Licensed Sales Professional

    Ronnie Newman joined Our Agency in 2025, where he focuses on Auto insurance and Home insurance. He enjoys interacting with people and values the positive, supportive environment he works in. Ronnie takes great pride in helping customers navigate their insurance needs, helping them get the coverage that best suits their lives. Outside of his work in insurance, Ronnie has a unique skill—he can drive a 20’ U-Haul truck on a sheet of ice without wrecking it, showcasing his ability to stay calm under pressure. Despite facing the challenge of having half of his face not functioning properly, Ronnie embraces life with a resilient attitude, bringing a sense of humor and determination to both his personal and professional life.

  • Daniella Diaz

    Licensed Sales Professional

    Daniella Diaz began her career in the insurance industry in 2020 and became part of the Agency in 2025. Focusing on Auto insurance and Home insurance, helping them have the right coverage for their specific situations. She finds fulfillment in helping people feel confident and protected with their insurance decisions. Daniella leads an active and healthy lifestyle. She enjoys spending time with her black Chiweenie, Zoey, taking her on trails and to local parks. Daniella is dedicated to maintaining a balanced life, prioritizing healthy eating, regular gym sessions, and fitness classes to stay in shape and energized. Her commitment to a well-rounded lifestyle is something she values both personally and professionally.

  • Matt Sims

    Training & Development Manager

    Matt Sims began his career in the insurance industry in 2014 and joined the Agency in 2025 as the Training & Development Manager for Sales. Passionate about mentorship, Matt thrives on helping staff reach their personal and professional goals by enhancing their product knowledge, building confidence, and sharpening sales skills. He is dedicated to fostering strong relationships with customers, helping them receive comprehensive coverage that helps protect their assets and families. Matt is an avid sports trading card collector, finding joy in the history and nostalgia of the hobby. When he’s not assisting his team or helping customers, he and his wife can be found cheering on their three kids at a local track, baseball field, or gymnasium. Whether at work or with his family, Matt is committed to growth, teamwork, and making a meaningful impact.

  • CJ Gilvens

    Customer Service Representative

    Christopher “CJ” Gilvens began his insurance career when he joined the Agency in 2025. He sells Home insurance and Auto insurance, helping customers find coverage that fits their needs and protects what matters most. CJ’s favorite part of the job is building strong relationships with both coworkers and customers, creating loyalty and a sense of teamwork along the way. He also enjoys the competitive nature of sales and the challenge of working toward a shared goal. Originally from Cincinnati, OH, CJ brings a unique background to the agency, having previously worked for both the San Antonio Spurs and the Kansas City Royals. His love for sports and team environments carries into his work, where he brings energy, collaboration, and a winning mindset to everything he does.

  • Ashleigh Hombs

    Life Sales

    Ashleigh Hombs began her insurance career in 2012 and joined the Agency in 2025, where she focuses on Life insurance. With over a decade of experience, Ashleigh brings an abundance of knowledge and a personal touch to every conversation she has with customers. Her favorite part of the job is simply connecting with people. Ashleigh loves to talk and takes pride in helping see that customers feel heard, understood, and protected. She believes that Life insurance is one of the most important ways families can prepare for the future, and she’s passionate about helping customers find the best insurance options for their needs. Ashleigh enjoys spending time with her twin sister and cheering on the Mizzou Tigers as a devoted fan. Her approachable personality and positive energy make her an asset to both her team and the customers she serves.

  • Grace Rohlfing

    Business Development Specialist

    Grace Rohlfing began her career in the insurance industry in 2025 when she joined Tim Waltrip’s Agency. As a Business Development Specialist, she brings enthusiasm and a people-first attitude to her role, helping connect customers with the best insurance options for their needs. Grace’s favorite part of the job is the welcoming environment and all the friendly new faces she gets to meet every day. She enjoys being part of a team that values relationships and community while supporting customers through important decisions. Grace is a dedicated Dallas Cowboys fan and enjoys cheering them on each season. Fun fact—she’s one of the rare few who doesn’t like chocolate, but she more than makes up for it with her bright energy and positive outlook wherever she goes.

  • Shawn Herrman

    Licensed Sales Professional

    Shawn Herrman began his insurance career in 2020 and joined the agency in 2026, bringing a sharp focus on Home insurance and Auto insurance with a focus on risk assessment. He enjoys being the person who can review a customer’s policies, identifying aby potential issues, and address them before they ever turn into problems. Shawn appreciates the strategic side of the business and values taking a thoughtful, proactive approach that helps customers feel prepared and protected. He is especially motivated by the long-term nature of the relationships he builds, knowing that one solid interaction can grow into years of renewals, referrals, and loyalty. Outside of work, Shawn is a proud family man with two daughters and three grandchildren, and he recently added a goldendoodle named Jules to the mix. In his downtime, he enjoys gaming.

  • Steven Savage

    Licensed Sales Professional

    Steven Savage began his career in the insurance industry in 2024 and joined the agency in 2025 as a member of the sales team. He focuses on helping customers clearly understand their coverage options and how those choices can best support them and their families. Steven takes pride in making insurance feel approachable and informative, so customers can make confident decisions about their protection. Outside of work, Steven is a sports and outdoor enthusiast who enjoys staying active and spending time outside. He also loves hosting family and friends, bringing people together for meaningful gatherings and good conversation. That same welcoming, people-focused energy carries into his work, where building strong relationships is just as important as providing great service.

  • Brandon Gorter

    Licensed Sales Professional

    Brandon Gorter began his career in the insurance industry in 2025 and joined the Agency in 2026. Before transitioning into insurance, he spent eight years working as a nurse in a variety of roles, gaining valuable experience caring for people during important and often challenging moments. Today, Brandon brings that same level of compassion and attentiveness to his work in insurance, where he enjoys meeting the needs of customers and assisting them in any way he can. Brandon’s journey has been anything but ordinary. Alongside his wife, his high school sweetheart and fellow nurse, he spent two years traveling the country as a travel nurse after purchasing an RV in 2021. During that time, they experienced new places, met incredible people, and created lasting memories before settling down to start their growing family. Now a proud father of two boys, Brandon stays busy chasing after his kids and embracing family life. He is also a dedicated Ohio State football fan, a passion rooted in his upbringing, as his mom, who grew up in Ohio, made sure the whole family proudly cheered on the Buckeyes.

  • Cameron Simon

    Licensed Sales Professional

    Cameron Simon began his career in the insurance industry in 2026 when he joined the Agency. He enjoys connecting with customers and helping them understand their options, giving them the opportunity to protect themselves and their families. Cameron brings a positive, energetic approach to every interaction, making insurance conversations feel approachable and meaningful. What Cameron values most about his role is the ability to build relationships while helping people make important decisions about their future. He takes pride in being someone customers can talk to openly and rely on for assistance as they navigate their coverage needs. Outside of work, Cameron is dedicated to staying active and starts his day early, waking up at 5 a.m. to hit the gym and lift with friends. A big sports fan, he proudly supports his hometown teams, especially the Kansas City Chiefs and the Kansas City Royals. Whether he’s watching a game or attending one in the summer, Cameron enjoys the excitement and community that sports bring.

  • Elizabeth Clayton

    Licensed Sales Professional

    Elizabeth Clayton began her career in the insurance industry when she joined the Agency in 2026. She focuses on Home insurance and Auto insurance and is passionate about helping customers understand the value of having the right protection in place. Elizabeth’s favorite part of the job is connecting with people and informing them about their insurance options. She believes that when customers truly understand their coverage, they are empowered to make informed decisions that can have a lasting impact on their lives and provide confidence for the future. Elizabeth enjoys building meaningful relationships with the people she serves and takes pride in making insurance feel approachable rather than overwhelming. Whether she is helping a first-time homeowner, reviewing an existing policy, or answering questions about coverage, she is committed to providing clear assistance and personalized service. Her goal is to help every customer feel confident that they are protecting what matters most. Elizabeth's greatest joy is her daughter, Jessie, who was born in 2025 and is the light of her life. She also shares her home with her cat, Helmut, and an impressive collection of nearly 30 houseplants that satisfy her love of all things green. Alongside her husband, Johnny, she manages investment properties that provide housing for traveling nurses, a venture they both enjoy. Between family, real estate, and helping customers protect their homes, Elizabeth brings warmth, dedication, and a genuine passion for serving others to everything she does.

  • Matthew Rivers

    Licensed Sales Professional

    Matthew Rivers began his career in the insurance industry when he joined the Agency in 2026. He focuses on Home insurance and Auto insurance and is passionate about helping customers find the protection that best fits their needs. Matthew’s favorite part of the job is the opportunity to help people every day, whether that means answering questions, explaining coverage options, or giving customers the confidence that they are properly protected. Matthew believes that great customer service starts with listening and understanding each person's unique situation. He enjoys building relationships with customers and takes pride in making the insurance process straightforward and easy to understand. His friendly approach and commitment to helping others allow him to create a positive experience for everyone he works with. Outside of the office, Matthew has a passion for exploring the outdoors. He has visited more than 20 National Parks and National Monuments, enjoying the opportunity to experience some of the country's most remarkable landscapes. Looking ahead, one of his biggest goals is to hike the entire Pacific Crest Trail after he retires. His adventurous spirit, appreciation for nature, and dedication to helping others make him a valued member of the Agency team.

  • Stephanie Hamilton

    Licensed Sales Professional

    Stephanie Hamilton began her career in the insurance industry in 2022 and joined the Agency in 2026. She focuses on Home insurance and Auto insurance and enjoys combining analytical thinking with personalized customer service. One of Stephanie’s favorite parts of the job is reviewing data and identifying trends that help uncover customer needs and create effective insurance options. She also enjoys speaking with customers and finds it especially rewarding when they leave conversations feeling confident and satisfied with the decisions they’ve made. Stephanie believes that great insurance assistance comes from balancing knowledge with genuine care. She takes pride in helping customers understand their coverage, answering their questions, and providing options that fit their unique situations. Her thoughtful, detail-oriented approach allows her to deliver a positive experience while helping customers protect what matters most. Stephanie is the proud mother of three children and shares her home with three cats, making life both busy and fun. Born in Italy, she spent the first 18 years of her life there before moving to the United States and is proud to hold dual citizenship. Her international background, analytical mindset, and passion for helping others make her a valued member of the Agency team.

  • Brent Jordan

    Licensed Sales Professional

    Brent Jordan began his career in the insurance industry when he joined the Agency in 2026. He focuses on Home insurance and Auto insurance and is dedicated to helping members of his community protect what matters most to them. Brent values the opportunity to build meaningful relationships with customers, while assisting them through important decisions about their coverage. Brent takes pride in providing clear, helpful assistance and making the insurance process straightforward and approachable. He believes that strong relationships are at the heart of great service, and he enjoys being a reliable resource for customers as they protect their homes, vehicles, and families. His commitment to service and connection helps every customer feel supported and confident in their choices. Brent is a self-taught guitarist who enjoys playing music in his free time. He is also passionate about cars and appreciates both the craftsmanship and culture surrounding them. His mix of creativity, technical curiosity, and dedication to helping others makes him a valued part of the Agency team.

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Insurance
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